To access your account, follow the link provided here.
Once your order has shipped you will receive a tracking number for your shipment sent to the email you have entered at checkout.
Occasionally, our emails may be automatically routed to your Promotions or Spam inboxes. To ensure receipt of your order confirmation, please check the applicable email folder. If you cannot locate it, please do not hesitate to contact us.
We do not ship to APO/FPO/DPO or other Military Addresses.
Due to postal regulations and reliability constraints, we are currently only shipping to the United States.
At Research Chemical, we take pride in our dedication to prompt service, shipping orders 6 days per week. Orders are shipped within 1 business day, with domestic deliveries typically arriving in 3-5 business days, and express orders arriving in 1-2 business days barring any unforeseen route-specific delays.
We are pleased to offer wholesale pricing for larger orders. To receive a discounted rate, please contact us directly prior to placing your order.
Yes, we offer free shipping for US orders over $149.
Only orders over $500 require signature upon delivery. If the recipient is not available to sign and receive the delivery, their shipment will be held at the post office for pickup.
If you need to make changes to an order that has already been submitted for processing, please contact our support team at [email protected]. Please note that changes can only be made prior to order shipment.
We are pleased to offer customers the ability to exchange any unused items within 60 days of purchase at no additional cost. To initiate an exchange, please indicate the exchange request within your return box and allow 1-2 days for the processing and reshipment of your order.
Please return your items to our return address below. Be sure to include your name, order number, item you wish to exchange, and email associated with the purchase for a faster exchange process.
Research Chemical
1145 North Colony Road STE 3
#1010
Wallingford CT, 06492
Please forward a photo of the incorrect product to [email protected]. Our team will promptly send you the correct order once the product has been verified. Please return the incorrect product to the return address provided.
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We accept Credit Cards, E-check, and any Cryptocurrency through our website.
Common reasons for credit card failure: Billing address OR phone number do not match the card on file, bank is set to block international transactions, purchase timed out after 15 minutes, or card has previously been flagged. Some browsers and VPN’s may interfere with purchases so if all of your information is correct please try again from a different browser or device.
We regret to inform you that we cannot accept gift cards or prepaid cards as forms of payment due to the difficulty of verifying the age of the purchaser.
If you have not received an order confirmation after paying with cryptocurrency, please reach out to us at [email protected] and include: Name, Order ID, items ordered, and your blockchain confirmation.
The reference standard that 3rd party labs use to measure peptide products against is also minimum 95% purity. In the case that our products come purer than the reference standard, a result as high as 104.9% can be seen on the test. This indicates a 99.9% pure sample sent from us to the lab, measured against a 95% pure reference standard at the third party lab.
Our prices are based on operational costs plus a small margin that allows us to invest in the development of new products. Our leverage is volume and industry experience. We purchase materials in bulk to take advantage of economies of scale in manufacturing and quality control.
Peptides can be reconstituted in 1-3ml of bacteriostatic water, which can be purchased here. Upon reconstitution, peptides should be stored in refrigeration.
Peptides should be refrigerated after reconstitution.